Service Advisor/Manager Position Available In Wayne, North Carolina
Tallo's Job Summary: An auto repair shop in Goldsboro, NC is seeking a Service Advisor/Manager to provide top-tier service and drive efficiency. Responsibilities include assessing service needs, communicating repairs, managing orders, and maintaining a positive environment. Qualifications include prior experience in a similar role, strong communication skills, and knowledge of repair processes. Competitive pay with performance incentives and opportunities for career growth are offered.
Job Description
Service Advisor/Manager 4.7 4.7 out of 5 stars Goldsboro, NC 27534
Pay:
Competitive, based on experience + performance incentives . An auto repair shop is looking for a Service Advisor/Manager to join our growing team! We are a well-established, customer-focused automotive repair shop seeking a motivated individual to help drive efficiency and provide top-tier service to our customers.
Responsibilities:
Greet customers and assess their service needs. Communicate recommended repairs and services in a clear, professional manner. Provide accurate estimates and manage repair orders. Work closely with technicians to ensure a smooth workflow. Maintain a positive, organized, and customer-friendly environment. Follow up with customers to ensure satisfaction.
Qualifications:
Prior experience as a Service Advisor, Service Manager, or similar role in the automotive industry. Strong communication, sales, and organizational skills. Knowledge of vehicle repair processes and service recommendations. Ability to multitask in a fast-paced environment. Proficiency with repair shop management software (preferred) A customer-first mindset and problem-solving attitude.
What We Offer:
Competitive pay with performance-based bonuses. A supportive and professional work environment. Opportunities for career growth. Paid time off and other benefits.