Find & Apply For Customer Service Representative Jobs In Wilson, North Carolina

Salary Information & Job Trends In this Region

Customer Service Representatives in Wilson, North Carolina play a crucial role in providing support and assistance to customers in various industries. - Entry-level Customer Service Representative salaries range from $25,000 to $30,000 per year - Mid-career Customer Service Specialist salaries range from $30,000 to $40,000 per year - Senior-level Customer Service Manager salaries range from $40,000 to $50,000 per year The history of customer service representatives in Wilson, North Carolina dates back to the early days of businesses establishing dedicated support teams to address customer inquiries and complaints. Over the years, the role of a customer service representative has evolved to encompass multi-channel communication, including phone, email, chat, and social media platforms, to meet the diverse needs of customers. Current trends in customer service in Wilson, North Carolina include the integration of artificial intelligence and chatbots to streamline customer interactions, as well as a focus on providing personalized and efficient service to enhance customer satisfaction.