CustomerServiceRepresentative Position Available In Wilson, North Carolina
Tallo's Job Summary: Carstar is currently hiring a Customer Service Representative in Wilson, NC. Responsibilities include providing service and product information, resolving issues, and ensuring customer satisfaction. Ideal candidates should excel in multitasking, conflict resolution, and communication skills. This full-time position offers benefits such as health insurance, paid time off, and 401(k). If you are passionate about exceptional customer service, apply now to join the Carstar team.
Job Description
CustomerServiceRepresentative 3.3 3.3 out of 5 stars 4223 Harold Road, Wilson, NC 27893 Customer Service Representative at Carstar Are you a highly skilled and motivated individual looking for an immediate opportunity in the Administrative & Business Operations industry? Do you thrive in a fast-paced and dynamic work environment? If so, we have the perfect job for you! Carstar, North America’s largest Multi-Shop Operator Network of independently owned collision repair facilities, is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will play a vital role in providing exceptional service and ensuring customer satisfaction.
Main Responsibilities:
Serve customers by providing all necessary service and product information Resolve service and product problems Ensure customer satisfaction and pleasant user experience
Customer Service Representative Job Description:
We are looking for an experienced and seasoned customer service representative who will always be on top of their performance and make a contribution to the overall excellence of our customer service. As the first line of contact with our customers, you will fully understand the importance of this role and show the dedication needed to provide outstanding service. Building trust with our customers is crucial, so our ideal candidate must have excellent organizational and communication skills. You will be responsible for processing customer adjustments, maintaining financial accounts, and analyzing customer needs to recommend potential services and products to management.
Responsibilities:
Answer service and product questions to attract potential customers Recommend other services and products based on known information Record and update customer account information Maintain customer records Resolve service and product problems Clarify customers’ complaints and determine the cause of the problem Provide adequate solutions to problems according to the policy
Customer Service Representative Job Requirements:
Multitasking Analyzing information Resolving conflict Phone skills Listening Documentation skills Market knowledge Problem-solving Quality focus Communication skills Product knowledge Customer service
Benefits:
Paid time off Health insurance Dental insurance Vision insurance Life insurance 401k Paid training If you are a talented and enthusiastic individual with a passion for providing exceptional customer service, apply now to join our team at Carstar! CARSTAR is North America’s largest Multi-Shop Operator Network of independently owned collision repair facilities, offering auto body repair, paintless dent repair, and storm damage repair with 24/7 accident assistance. CARSTAR delivers national scale, consistently high-quality vehicle repairs, repeatable outcomes, and industry-leading customer satisfaction ratings. We offer a national warranty on qualified repairs and a service guarantee.
Benefits:
Paid time off Health insurance Dental insurance Vision insurance Life insurance 401(k) Paid training
Job Type:
fulltime
Schedule:
Monday to
Friday Education:
High school degree Work location: On-site
