Casino Player Services Representative – Cashier Position Available In Carroll, New Hampshire

Essential Responsibilities:

1. Provide next-level guest service to both internal and external guests, ensuring a memorable and enjoyable experience.2. Foster an environment of support and motivation for Team Members, contributing to a positive and collaborative workplace culture.3. Maintain the highest level of confidentiality for all privileged information in accordance with established procedures, company policy, and state regulations.4. Perform verifications on loose and bundled money, coin transactions, and check cashing with precision and attention to detail.5. Process jackpots, cash checks, redeem valid gaming vouchers, and chips into cash, demonstrating expertise in various transaction types.6. Safeguard company assets by strictly adhering to all cage policies and procedures, including Internal Control Policies and Procedures, state regulations, Bank Securities Act, Title 31 Rules and Regulations, and the companys Responsible Gaming Plan.7. Maintain accountability for all funds entrusted during an assigned shift, ensuring accuracy in balancing all money transactions and paperwork.8. Monitor for fraud, forged/counterfeit currency, vouchers, or chips, taking proactive measures to uphold the integrity of financial transactions.9. Ensure the secure management of the cash inventory at all times.10. Issue free play and food coupons to guests within authorized limits, enhancing their overall experience.11. Resolve problems within the scope of authority, recommending courses of action for issues beyond the scope to the positions supervisor.12. Keep the position supervisor informed of relevant activities, contributing to effective communication within the team.13. Balance all funds under your responsibility and prepare reconciliation reports with accuracy and efficiency.14. Undertake other duties as assigned, showcasing flexibility and a proactive approach to contributing to the success of the team.

Qualifications:

High school diploma or GED.Preferred experience in banking and guest service.

Proficiency with menu-driven programs required; Word and Excel skills preferred.

Strong communication skills with the ability to formulate and convey ideas effectively.

Physical Requirements:

Ability to work in an environment exposed to secondhand smoke, moderate to loud noise levels, and varied light levels, including flashing lights.

Ability to stand, walk, bend for entire shift.

A list of physical demands, equipment, and work environment demands can be reviewed in Human Resources. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Join the REVOlution and help us maintain the vibrant and lively atmosphere of Revo Casino and Social House!

For more information, please visit https://revocasino.comWe celebrate diversity and believe that our differences make us stronger. We’re an equal opportunity employer and welcome applications from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, or any other legally protected status.