Customer Service Representative Position Available In Cheshire, New Hampshire
Tallo's Job Summary: As a Customer Service Representative at Udderly Gutters, LLC in Rindge, NH, you will earn $50K+ annually with commission and bonuses. Your role involves managing incoming calls, scheduling appointments, and ensuring exceptional customer experiences through effective communication and follow-ups. Full-time hours, benefits, and opportunities for career advancement make this position ideal for those with strong communication skills and attention to detail.
Job Description
Customer Service Representative Udderly Gutters, LLC Rindge, NH 03461
Position:
Customer Service Representative Pay:
Earn $50K+ Annually With Commission and Performance Bonuses!
Location:
Rindge, NH Hours:
Full-Time Monday-Friday, 8am – 4:30pm
Benefits:
Performance Bonus Commissions 401(k) with Company Match after 6 months with 4% match Paid Time Off (Accrued After 1 Year)
Career Advancement Paid Holidays Attendance Bonus Requirements:
Excellent communication skills Strong attention to detail Commitment to providing outstanding service to our customers Ability to use and understand/learn new software Must pass a background check and drug test Desire to learn and advance in the company
Summary:
As a Customer Service Representative, you will play a crucial role in ensuring exceptional customer experiences. You will be responsible for managing all incoming calls, promptly returning messages, scheduling sales and installation appointments, and conducting follow-ups on quotes.
Job Responsibilities:
Handle all incoming and outgoing calls from customers with professionalism and courtesy. Return voicemails, emails, texts, and social media messages promptly addressing any inquiries or concerns effectively. Schedule sales appointments for potential customers, ensuring accuracy and efficiency in appointment setting and route management. Scheduling jobs to hit daily/weekly revenue targets Coordinate installation appointments, liaising between customers and installation teams to ensure smooth scheduling and communication. Follow up on quotes provided to customers, providing additional information as needed, and facilitating the sales process. Maintain accurate records of customer interactions and transactions using the available customer service technology. Collaborate with other departments such as sales, installation, and billing to ensure seamless customer experiences. Continuously seek opportunities to improve processes and enhance the overall customer service experience. Adhere to company policies and procedures, ensuring compliance with all relevant regulations and standards. Provide feedback to management regarding customer concerns, trends, and suggestions for improvement. Follow up on the finished job to make sure customers are satisfied.
Job Type:
Full-time Pay:
Up to $50,000.00 per year
Benefits:
401(k) matching Paid time off
Shift:
8 hour shift Day shift
Work Location:
In person
