Call Center Representative Position Available In Hillsborough, New Hampshire

Call Center Representative
Call Center & Customer Service
$ 18.50 / Hour
location_on
Bedford, New Hampshire
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Contract/Temporary favorite_border

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Job Title:

Call Center Representative

Location:

Bedford, NH Shift:

3:00 PM – 12:00 AM

Pay Rate:

$18.50/hr
About Us
Adecco is partnering with a global leader in gaming and interactive technology, connecting players and fans through world-class experiences. Thispany blends creativity, innovation, and cutting-edge support to create unettable moments for millions around the world. Join our team and help us deliver legendary customer support in an industry that never stops evolving.
Job Overview
As a Call Center Representative, you’ll be the voice and heart of our customer support operation. You’ll assist players and users by phone and chat, helping to resolve issues, answer questions, and provide an excellent experience with every interaction.
Key Responsibilities
Answer inbound calls and live chats from customers regarding account issues, technical troubleshooting, gameplay concerns, and billing inquiries
Provide knowledgeable, empathetic, and efficient support to a global customer base
Document customer interactions and escalate issues as needed
Meet and exceed performance metrics including response time, resolution rate, and customer satisfaction
Work closely with teammates and supervisors to ensure a seamless support experience
Stay updated with new game content,pany policies, and support tools
Qualifications
1+ year of customer service or call center experience preferred (gaming industry a plus)
Strongmunication skills—both written and verbal
Comfortable multitasking between chat and phone support
Ability to stay calm and effective under pressure
you are interested in this position or others available, please with an updated resume!

Pay Details:

$18.50 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program,muter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay w applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to adecco/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance

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