Call Center Representative Position Available In Hillsborough, New Hampshire

• Job Title:

  Call Center Representative

• Location:

  Bedford, NH

• Shift:

  3:00 PM – 12:00 AM

• Pay Rate:

  $18.50/hr

• About Us
• Adecco is partnering with a global leader in gaming and interactive technology, connecting players and fans through world-class experiences. This company blends creativity, innovation, and cutting-edge support to create unforgettable moments for millions around the world. Join our team and help us deliver legendary customer support in an industry that never stops evolving.
• Job Overview
• As a Call Center Representative, you’ll be the voice and heart of our customer support operation. You’ll assist players and users by phone and chat, helping to resolve issues, answer questions, and provide an excellent experience with every interaction.
• Key Responsibilities
• + Answer inbound calls and live chats from customers regarding account issues, technical troubleshooting, gameplay concerns, and billing inquiries + Provide knowledgeable, empathetic, and efficient support to a global customer base + Document customer interactions and escalate issues as needed + Meet and exceed performance metrics including response time, resolution rate, and customer satisfaction + Work closely with teammates and supervisors to ensure a seamless support experience + Stay updated with new game content, company policies, and support tools •Qualifications•+ 1+ year of customer service or call center experience preferred (gaming industry a plus) + Strong communication skills—both written and verbal + Comfortable multitasking between chat and phone support + Ability to stay calm and effective under pressure •you are interested in this position or others available, please apply with an updated resume!

• Pay Details:

• $18.

50 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance