Customer Service Account Management Specialist Position Available In Rockingham, New Hampshire

Customer Service Account Management Specialist Klüber Lubrication

NA LP – 3.5

Londonderry, NH Job Details Estimated:

$61.2K – $74.8K a year 2 days ago Benefits Tuition reimbursement 401(k) matching Qualifications Bilingual French Customer service 5 years Microsoft Office SAP Supply Chain Management Communications Manufacturing SAP ERP Senior level Business Communication skills Full Job Description Working at

Freudenberg:

“We will wow your world!” This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments. Klüber Lubrication, a company of the Freudenberg Group, is the global leader in speciality lubrication with manufacturing operations in North and South America, Europe and Asia, subsidiaries in more than 30 different countries and distribution partners in all regions of the world, supported by our HQs in Germany. We are passionate about innovative tribological solutions that help our customers to be successful. We supply products and services, many of them customized, in almost all industries from automotive to the wind energy markets. The Customer Service Account Management Specialist supports the company business and sales growth targets through interaction with customers. They will be assigned accounts or focus market segments to build strong relationships with, and act as a liaison between sales and internal staff. Customer Service Account Management Specialist Responsibilities Collaborate with the sales, GATE or market manager to ensure customer needs are met Interface with supply chain, logistics, sales, and other internal departments to ensure seamless customer experience. Develop a working knowledge of assigned accounts and/or markets Proactively reach out to key customers or establish contacts as needed Support target initiatives/objectives and sales goals Maintain updated information in CRM Handle customer inquiries in a timely manner Qualifications 5-8 years’ experience in direct customer service, customer relations, inside sales or account management role Degree in Business, Communication, Supply Chain or equivalent experiences Experience in manufacturing or technical environment preferred Proficiency with MS Office, CRM, and SAP (ERP) Systems Working knowledge of supply chain processes Strong verbal and written communications Bilingual in French- a plus Some of your Benefits Vacation We offer time off to refresh and recharge. Diversity & Inclusion We focus on providing an inclusive environment and recognize our diversity contributes to our success. 401K Match Save for retirement with the company’s help. Education Reimbursement Receive financial aid to help propel your career to the next level. Health Insurance Rely on comprehensive services whenever you need it. Disclaimer The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law. Additional Information Taylor Bilski +1 517 551 0320