CUSTOMER SERVICE CLERK Position Available In Bergen, New Jersey

CUSTOMER SERVICE CLERK

General Trading Co. – 1.0 Carlstadt, NJ Job Details $16.50 – $17.50 an hour 20 hours ago Benefits Health insurance Dental insurance 401(k) 6% Match 401(k) matching Qualifications Bilingual Spanish Customer service English Research Mid-level High school diploma or GED Bachelor’s degree Computer skills Business 2 years Full Job Description General Trading is looking for an experienced Customer Service Clerk to work in the Carlstadt, NJ facility

Job Description:

The Customer Service Clerk is responsible for providing customers with information and resolving issues that the customers may have with product, delivery issues, or application issues. This position required a good knowledge of the customer service policies and procedure set by company and the daily inner-workings of the company as a whole in order to assist and resolve customer issue. Problem solving, patience, communication, follow-through, and prioritizing are all essential skills of the Customer Service Clerk position.

Functions:

Handle inquiries and complaints from customers/drivers. Follow-up on information. Maintain and update Customer information file. Accurately set up new customers in system, Follow-up on all new customers’ first order.

Requirements:

High School Diploma required / Bachelors degree in business or related field a plus 2 years experience in Customer Service Excellent computer, research, written and oral skills Bilingual English/Spanish a plus

Benefits:

Full Medical & Dental 401(k) with 6% Company Match Paid Sick, Personal & Vacation Days