Customer Svc Rep Position Available In Gloucester, New Jersey

Customer Svc Rep
Swedesboro, New Jersey (NJ)
Full Time
1st Shift
Company Description
Vistar customers are everywhere people work, play, and shop. Vistar is America’s leading candy, snack, and beverage distributor with more than 25 distribution centers delivering everything from popcorn to healthy meal replacements anywhere in the U.S. Thepany has thrived by innovating, exceeding customer expectations, and fostering a collaborative culture built on teamwork, doing what’s right, and giving back to themunities they serve.
Job Description
We Deliver the

Goods:

Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and Growth opportunities performing essential work to support America’s food distribution system
Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Purpose:

Responsible for assisting all customers with order entries and any inquiries regarding thepany. In addition, responsible for keeping all customers satisfied and happy with thepany as their distributor and to amodate them as best possible. Solves customer problems and deal with a variety of concrete variables in situations where standardization exists. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve thepany.
Responsibilities may include, but not limited to:
Input customer orders.
Input customer credits.
Input order and invoicing information accurately and in a timely manner.
Assist customers with orders and problems. Contact vendors and requests samples for customers.
Provide informative and professional assistance when working with the public, customers, vendors, and co-workers.
Perform administrative responsibilities such as checking faxes and mail on a daily basis, writing sample requests and special orders when necessary.
Attend training and Customer Service meetings.
Performs other related duties as assigned.
Benefits
Required Qualifications
High School Diploma/GED or Equivalent
6 – 12 months customer service, call center and / or related area.
Preferred Qualifications
High School Diploma/GED or Equivalent Experience
1 – 2 years customer service, call center and / or related area within foodservice industry.
Division
VISTAR
Job Category
Sales
Req Number
122617BR
Address Line 1
1109 Commerce Blvd
State
New Jersey
Location
Vistar-MidAtlantic (1030)