Customer Service Sales – Position Available In Hudson, New Jersey
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Job Description
Job Description:
Customer Service Sales Opportunity AppleOne has a Customer Service Sales opportunity working for agrowing trucking company in Jersey City, NJ. Collaborate with a sales team to manage and grow existing accounts.
Responsible for selling and negotiating to honor day-to-daycommitments of the account. Devise and implement tailored solutionsto increase efficiency, add value, and maximize profitabilitythroughout customers? supply chains. Exceed customers?expectations, pursue opportunities to cross-sell new business, andemulate all of Evans Delivery?s values. Utilize team resources andyour manager to ensure standard operating procedures, keyperformance indicators, and other account metrics exist and arecompleted on a daily basis. Identify opportunities for accountpenetration and growth through analysis/discovery and recommendsolutions ? Conduct business reviews and customer meetings ? Maintain overall positive client experience ? Manage performance expectations through customer accountmetrics ? Develop and foster customer relationships at multiple levels ? 8-5pm Monday through Friday with an hour lunch ? Inbound and Outbound calls ? Currently working with 15 clients. ? Responsible for order taking, order entry and follow up ? Customers will be calling in to place an order forshipment…Order will be faxed or scanned to the CSR and CSR willupdate order in their internal system. ? Customer will also be calling in for rates- CSR will need torefer to rate card and provide that information ? CSR is responsible for following up with clients when orders arecomplete ? CSR would also be responsible for cold calling new business leadsto generate new business. ? Leads will be already provided Possible Temp to Hire – $12.00 an hour We are an equal employment opportunity employer and will considerall qualified candidates without regard to disability or protectedveteran status.