Experienced Bilingual Customer Service Representative Position Available In Mercer, New Jersey

Job Description:

At GEICO, we offer a rewarding career where your ambitions aremet with endless possibilities. Every day we honor our iconic brandby offering quality coverage to millions of customers and beingthere when they need us most. We thrive through relentlessinnovation to exceed our customers’ expectations while making areal impact for our company through our shared purpose. When youjoin our company, we want you to feel valued, supported and proudto work here. That’s why we offer

The GEICO Pledge:

Great Company,Great Culture, Great Rewards and Great Careers.

ExperiencedBilingual Customer Service Representative Salary:

$23.23

• 25.81 perhour/$46,800
• 52,000 annually
• commensurate to experience 10%Bilingual Skill Differential!

Increase your earning potential!$1,500 sign on bonus for those with a Personal Lines license, askyour recruiter for more details! $1,000 completion incentive aftersuccessfully completing training and orientation (around 6 months)10% evening differential for applicable shifts At GEICO, we offer arewarding career where your ambitions are met with endlesspossibilities. Every day we honor our iconic brand by offeringquality coverage to millions of customers and being there when theyneed us most. We thrive through relentless innovation to exceed ourcustomers’ expectations while making a real impact for our companythrough our shared purpose. When you join our company, we want youto feel valued, supported and proud to work here. That’s why weoffer

The GEICO Pledge:

Great Company, Great Culture, Great Rewardsand Great Careers. Avanza profesionalmente con una compañía quevalora la diversidad y la inclusión. Esta oportunidad es ideal parapersonas que valoran el aprendizaje continuo, ya que nuestrosRepresentantes de Servicio al Cliente tienen el desafío constantede aprender y expandir su conocimiento de la industria de seguros ynuestra compañía. Además, GEICO favorece la cultura de “ascensosdentro de la empresa”, así que abundan las oportunidades para queavances profesionalmente y seas recompensado por el trabajo duro yla perseverancia. Si te gusta trabajar en un entorno con un ritmoacelerado, y deseas ayudar a nuestros clientes con sus necesidadesde seguro, esta es tu oportunidad para formar parte de un equipoexcepcional.

Qualifications & Skills:

12 months of contact centeror customer facing service experience required Excellent verbal andwritten communication skills in BOTH English and Spanish Experienceproviding outstanding customer service by showcasing expertise,active listening, fostering trust and growing customer satisfactionAbility to work and grow in a fast-paced, high-volume call centerenvironment Willingness to learn new skills and ability to adjustto changes quickly Open to feedback to support your performance anddevelopment Solid computer and multi-tasking skills Minimum of highschool diploma or equivalent

Education/Certifications:

Anassociate’s degree or higher (preferred) Active Personal Linesinsurance license (preferred) geico200 At this time, GEICO will notsponsor a new applicant for employment authorization for thisposition.

The GEICO Pledge:

Great Company:

At GEICO, we help ourcustomers through life’s twists and turns. Our mission is toprotect people when they need it most and we’re constantly evolvingto stay ahead of their needs. We’re an iconic brand that thrives oninnovation, exceeding our customers’ expectations and enabling ourcollective success. From day one, you’ll take on excitingchallenges that help you grow and collaborate with dynamic teamswho want to make a positive impact on people’s lives.

GreatCareers:

We offer a career where you can learn, grow, and thrivethrough personalized development programs, created with your career

• and your potential
• in mind.

You’ll have access to industryleading training, certification assistance, career mentorship andcoaching with supportive leaders at all levels.

Great Culture:

Wefoster an inclusive culture of shared success, rooted in integrity,a bias for action and a winning mindset. Grounded by our corevalues, we have an an established culture of caring, inclusion, andbelonging, that values different perspectives. Our teams are led bydynamic, multi-faceted teams led by supportive leaders, driven byperformance excellence and unified under a shared purpose. As partof our culture, we also offer employee engagement and recognitionprograms that reward the positive impact our work makes on thelives of our customers.

Great Rewards:

We offer compensation andbenefits built to enhance your physical well-being, mental andemotional health and financial future. Comprehensive Total Rewardsprogram that offers personalized coverage tailor-made for you andyour family’s overall well-being. Financial benefits includingmarket-competitive compensation; a 401K savings plan vested fromday one that offers a 6% match; performance and recognition-basedincentives; and tuition assistance. Access to additional benefitslike mental healthcare as well as fertility and adoptionassistance. Supports flexibility

• We provide workplace flexibilityas well as our GEICO Flex program, which offers the ability to workfrom anywhere in the US for up to four weeks per year.

The equalemployment opportunity policy of the GEICO Companies provides for afair and equal employment opportunity for all associates and jobapplicants regardless of race, color, religious creed, nationalorigin, ancestry, age, gender, pregnancy, sexual orientation,gender identity, marital status, familial status, disability orgenetic information, in compliance with applicable federal, stateand local law. GEICO hires and promotes individuals solely on thebasis of their qualifications for the job to be filled. GEICOreasonably accommodates qualified individuals with disabilities toenable them to receive equal employment opportunity and/or performthe essential functions of the job, unless the accommodation wouldimpose an undue hardship to the Company. This applies to allapplicants and associates. GEICO also provides a work environmentin which each associate is able to be productive and work to thebest of their ability. We do not condone or tolerate an atmosphereof intimidation or harassment. We expect and require thecooperation of all associates in maintaining an atmosphere freefrom discrimination and harassment with mutual respect by and forall associates and applicants.