Customer Service Representative Position Available In Middlesex, New Jersey

PeopleShare is hiring a Customer Service Representative in Monroe Township, NJ! Are you experienced in managing wholesale retail accounts and coordinating customer orders? Join a dynamic team where you’ll handle key accounts like Amazon, Costco, and Walmart, ensuring smooth order processing and excellent customer service in a fast-paced environment! Job Details for

Customer Service Representative:

Schedule:

Monday-Friday, 8:30 AM-5:00

PM Salary:

$50,000-$55,000/year (no flexibility)

Location:

On-site –

Monroe Township, NJ Start Date:

ASAP Customer Service Representative Job Description:

Process domestic and international customer orders via EDI, email, and fax Communicate with large retail accounts (Amazon, Costco, Walmart, Petco, PetSmart) Provide order updates, resolve shipping issues, and manage logistics Maintain accurate customer records, including shipping terms and contracts Coordinate closely with internal teams—shipping, sales, AR, and chargebacks Respond to customer inquiries and troubleshoot complex order issues Use tools like Navision, Excel , and internal systems to manage data Ensure compliance with SOX standards and participate in audits Support product launches, manage discontinued inventory, and uphold brand standards Recommend substitute products and resolve pricing discrepancies Collaborate across departments to ensure timely and accurate order fulfillment Job Requirements for

Customer Service Representative:

High school diploma or GED required 2+ years of wholesale experience supporting major retail accounts Solid understanding of EDI, order processing, and retail compliance Strong attention to detail and excellent communication skills Previous experience in inside sales support or wholesale customer service Ability to work independently and problem-solve in a fast-paced environment Proficiency in Microsoft Excel, Outlook, and customer-facing platforms Strong understanding of invoicing, pricing, and credit memo processes PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics. PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. IND8