Customer Support Representative Position Available In Middlesex, New Jersey

Customer Support Representative DB Sales Group Inc. Woodbridge, NJ Do you thrive in face-to-face interactions and love helping people in real-time? Join our team as a Customer Support Representative and become the welcoming face of our company! Our mission is to create meaningful connections by providing outstanding, in-person service that supports our customers and fuels their success. As a Customer Support Representative, you won’t be answering phones or emails — you’ll be engaging directly with customers in our retail or office location to ensure their experience is smooth, professional, and personalized. What You’ll Do as a

Customer Support Representative:

The Customer Support Representative is responsible for assisting walk-in clients, resolving product or service issues, and supporting the sales team by identifying customer needs. You’ll play a critical role in creating an exceptional customer experience. Key Job Responsibilities for the

Customer Support Representative:

Provide product/service information and guide customers through available sales options. Resolve issues quickly by offering solutions on the spot. Maintain a clean, welcoming service area. Collaborate with the sales team to identify opportunities for upselling. Record customer feedback to help improve our services. Support promotional events and in-store sales initiatives. Guide customers through product demos or service setups. Educate customers about new features, services, or sales packages. Follow all procedures to ensure safety, confidentiality, and efficiency. What Makes You a Great Fit for the

Customer Support Representative Position:

Prior experience as a Customer Support Representative or in a customer-facing role. Strong interpersonal and verbal communication skills. Professional appearance and a positive attitude. Ability to handle high-traffic environments with grace. Comfortable working closely with sales teams and understanding basic sales principles. Dependable, punctual, and organized. High school diploma or equivalent; further education is a plus. As a Customer Support Representative, you’ll be part of a team where your in-person presence makes a direct impact on customer satisfaction and overall sales success. Your role is vital to maintaining the strong reputation our company has built. If you’re passionate about face-to-face service and want to grow your career in a people-first environment, apply today to become a Customer Support Representative with us. Your journey starts here — with purpose, with passion, and with a smile.

Job Type:

Full-time Pay:

$65,236.00 – $75,762.00 per year

Shift:

Day shift

Work Location:

In person