Service Advisor Position Available In Monmouth, New Jersey

Service Advisor 3.4 3.4 out of 5 stars Eatontown, NJ 07724 Overview We are seeking a dedicated and knowledgeable Service Advisor to join our team at a reputable automotive dealership. The ideal candidate will be the primary point of contact for customers, providing exceptional customer service while managing their vehicle service needs. This role requires a strong understanding of automotive services, excellent communication skills, and the ability to work in a fast-paced environment. Duties Greet customers and assess their vehicle service needs. Provide detailed explanations of services and repairs required, including tire service, oil changes, and general vehicle maintenance. Maintain accurate records of customer interactions and transactions, ensuring all cash handling is performed accurately. Collaborate with mechanics and technicians to ensure timely completion of services. Follow up with customers regarding their service experience and address any concerns or questions. Schedule appointments and manage the service department’s workflow efficiently. Stay informed about dealership promotions, products, and services to effectively communicate with customers. Qualifications Proven experience in auto service management or a related field is preferred. Strong customer service skills with the ability to build rapport with clients. Knowledge of vehicle maintenance practices, including tire service and oil changes. Familiarity with dealership operations and automotive service processes. Previous experience as a mechanic or in automotive service is a plus. Ability to handle cash transactions accurately and responsibly. Excellent communication skills, both verbal and written. Strong organizational skills with attention to detail. Join our team as a Service Advisor where your expertise in automotive services will help us deliver outstanding customer satisfaction!

Job Type:

Full-time Pay:

$70,000.00 – $100,000.00 per year

Benefits:

Health insurance Paid time off

Shift:

8 hour shift Day shift

Work Days:

Weekends as needed

Work Location:

In person