Customer Service Specialist – Bilingual Spanish Position Available In Morris, New Jersey

Customer Service Specialist•Bilingual Spanish 3.9 3.9 out of 5 stars Florham Park, NJ 07932 Customer Service Specialist•

Bilingual Spanish Location :

Florham Park, NJ (Onsite)

Schedule :

Monday to Friday, 8 AM•4

PM Type :

Temp to

Hire Pay :

$22/hour Our client in Florham Park has partnered with PrideStaff to hire bilingual (English/Spanish) Customer Service Specialists for their growing team! This diverse role requires the candidate to develop a strong understanding of the company’s offerings in personal security services. In this position, you will support our members throughout their experience and assist them with any potential safety situations. If you are looking for immediate work, please apply now!

Responsibilities:

1. Provide best-in-class care and support via video, phone, email and chat to our members as they have inquiries about our product and services, billing, general use, etc. 2. Monitor and analyze inquiries and member support requests to quickly choose the best solutions and solve problems thoughtfully 3. Provide a valuable and meaningful experience for our members by being attentive to their needs 4. Exercise good judgment to ensure the utmost quality and ultimately high satisfaction by our customers and clients. 5. Document, process, record and report information in verbal, written and electronic form, either in real-time or post-incident This is a unique opportunity for you to join us and be a part of a highly professional and innovative security team. Required Skills & Experience 1. Fluent in English and Spanish 2. Minimum of 1-2 years of experience in customer support or security. 3. Associate’s degree from an accredited college or university. 4. Excellent computer skills and experience with Microsoft Office and/or G-Suite 5. Effective communication, including the ability to listen and communicate clearly. 6. High energy, high attention to details, process oriented, and professional. 7. The ability to remain seated for extended periods of time. 8. The ability to successfully complete a thorough background and reference check. 9. Current, valid and Clean Driver’s License. 10. Employees will be exposed to sensitive data and must comply with all data privacy laws, regulations, standards and policy requirements. 11. This role may be a hybridized role with the potential of operating from home.

Job Type:

Full-time Pay:

$22.00 per hour

Benefits:

Dental insurance Health insurance Vision insurance

Shift:

Day shift

Work Location:

In person