Direct Customer Service Representative Position Available In Morris, New Jersey

Job Description:

Pristine Management Group is an outsourced marketing agencylooking for a full-time Entry Level Customer Service Representativeto join our North Jersey office on a permanent basis. You will workwith our Marketing Associates and various product specialists, aswell as mid-office and operations teams, to deliver a seamless andintegrated experience to consumers across our client portfolio.

This role offers you the opportunity to work in a national firmthat offers excellent career progression.

Essential Skills:

Clearwritten and verbal communication skills 1 years of prior experienceis preferred Strong relationship management skills Ability to adaptto a rapidly changing business and technology environment, and toutilize all available tools and resources to service clients asefficiently as possible Business acumen in the marketing and clientrelations field is preferred Must understand and comply withapplicable regulations and standard operational procedures Mustensure that all transactions are executed properly and meetcompliance guidelines

Core Responsibilities:

Provide high-qualityservice to each of our clients Maintain client confidentiality atall times Manage daily client transactions and inquiriesaccurately, within established deadlines, operating within ourStandard Operational Procedures Research, follow-up and resolveclient inquiries and problems through effective interaction withclients, customers and product specialists Communicates clearlywith staff in a timely and professional manner Identify cross-sellopportunities and escalate to our sales team and product partnersin order to close or provide advice to the client Verify andmaintain data quality