Customer Care Rep Position Available In Passaic, New Jersey

Job Description:

Customer Care Representative We are Lennar Lennar is one of thenation’s leading homebuilders, dedicated to making an impact andcreating an extraordinary experience for their Homeowners,Communities, and Associates by building quality homes and providingexceptional customer service, giving back to the communities inwhich we work and live in, and fostering a culture of opportunityand growth for our Associates throughout their career. Lennar hasbeen recognized as a Fortune 500® company and consistently rankedamong the top homebuilders in the United States. A Career thatEmpowers You to Build Your Future The Customer Care Representativeat Lennar is a critical link between homebuyers and trade partnersto conduct final orientations, diagnose, schedule and completewarranty service work. The position requires maintaining positivehomeowner relations, coordinating repair work, and ensuringsatisfaction with the services provided. A career with purpose. Acareer built on making dreams come true. A career built on buildingzero defect homes, cost management, and adherence to schedules.

Your Role on the Team Schedule and oversee repairs, ensuringcompletion within specified timeframes. Maintain service requestlogs and documentation of all work performed. Evaluate performanceof trade partners and materials, reporting back to management.

Participate in department meetings and emergency on-call rotationschedules. Your Toolbox High school diploma or GED; Associate’sdegree or equivalent is preferred. 1-3 years of experience inresidential customer service or construction field preferred. Validdriver’s license with a good driving record Strong communication,organizational and time- management skills

Physical & Office/SitePresence Requirements:

Regular, in-person attendance at Companycommunities/job sites and offices during regular work hours is anessential function of this job. Some office work which may requirethe ability to occasionally bend, stoop, reach, lift, move andcarry office materials and supplies weighing 50 pounds or less.

Finger dexterity is required to operate a computer keyboard andcalculator. Able to drive a vehicle. Life at Lennar At Lennar, weare committed to fostering a supportive and enriching environmentfor our Associates, offering a comprehensive array of benefitsdesigned to enhance their well-being and professional growth. OurAssociates have access to robust health insurance plans, includingMedical, Dental, and Vision coverage, ensuring their health needsare well taken care of. Our 401(k) Retirement Plan, complete with a$1 for $1 Company Match up to 5%, helps secure their financialfuture, while Paid Parental Leave and an Associate Assistance Planprovide essential support during life’s critical moments. Tofurther support our Associates, we provide an Education AssistanceProgram and up to $30,000 in Adoption Assistance, underscoring ourcommitment to their diverse needs and aspirations. From the momentof hire, they can enjoy up to three weeks of vacation annually,alongside generous Holiday, Sick Leave, and Personal Day policies.

Additionally, we offer a New Hire Referral Bonus Program,significant Home Purchase Discounts, and unique opportunities suchas the Everyone’s Included Day. At Lennar, we believe in investingin our Associates, empowering them to thrive both personally andprofessionally. Lennar Associates will have access to thesebenefits as outlined by Lennar’s policies and applicable planterms. Visit Lennartotalrewards.com to view our suite of benefits.

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Lennar:

Overview | LinkedIn https://www.linkedin.com/company/lennar/>for the latest job opportunities. Lennar is an equal opportunityemployer and complies with all applicable federal, state, and localfair employment practices laws.