Customer Service Representative Position Available In Passaic, New Jersey

Customer Service Representative D & D Enterprises Paterson, NJ Job Details Part-time | Full-time $16 – $18 an hour 9 hours ago Qualifications Bilingual Microsoft Word Microsoft Excel Microsoft Outlook Customer service Writing skills English Microsoft Office Math Computer skills Phone etiquette 2 years Entry level Full Job Description Job Summary We are seeking a dedicated and enthusiastic bilingual Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our clients, providing exceptional support and ensuring their needs are met with professionalism and care. You will engage in outbound calling and assist customers with inquiries, and product information, fostering a positive experience that enhances customer satisfaction. Duties Greeting customers in-person and on the phone Handling driver delivery paperwork Filing miscellaneous paperwork and reports Performing various data entry functions Responding to internal and external correspondences Assisting sales staff with customer orders Qualifications required: Applicant must have a professional and polite personality in-person and on the telephone Applicant must be capable of operating a multi-line telephone system Applicant must have strong reading, writing and math skills Applicant must have the ability to multi-task and prioritize responsibilities in a fast-paced office environment Applicant must be proficient in basic computer skills and have experience with Microsoft Outlook, Word and Excel Applicant will be required to learn our Point of Sale System and Warehouse Management System Join our team as a Customer Service Representative where your contributions will make a significant impact on our customer relationships!

Job Types:

Full-time, Part-time Pay:

$16.00 – $18.00 per hour Expected hours: 40 per week

Shift:

Day shift

Work Location:

In person