Customer Service Representative – Weekend Help Position Available In Salem, New Jersey

Customer Service Representative – Weekend Help Harris Heating, Plumbing, Air & Electric Salem, NJ 08079 Harris Plumbing, Heating, Air, & Electrical is a growing, full-service residential plumbing company located in South Jersey Locally-owned and operated, our team provides homeowners in the Tri-State with 5-star residential home services, all delivered through a proven, customer-focused service system. Harris is currently in search of an experienced Customer Service Rep ! •We are currently looking for a candidate that can work one/two days a week Sat or Sun (or both) 10am – 6:30pm.•Pay rate: $17/hr to $20/hr

THE RESPONSIBILITIES

Provide 5-star customer service every day. After all, without helping people we do not exist Accurately enter client information and to convert incoming calls into booked opportunities Take pride in the quality of work you create Communicate with our clients via electronic formats, live chat, portals, and email Manage clients satisfaction, with happy calls, cards and responding to reviews Be apart of a team where you are empowered to share ideas to improve processes and the customer experience Take ownership of each clients satisfaction from start to finish Have a great attitude and be willing to learn and grow every day

THE QUALIFICATIONS

Strong verbal and written communication skills Proficient typist and easily adapt to new software applications Great attention to detail and accuracy Self-motivated individual who enjoys winning as a team Optimistic, enthusiastic, and people-centric focus Great problem-solving skills and ability to collaborate

Job Type:

Full-time Salary:

$17.00 – $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Experience level: 1 year

Shift:

8 hour shift Work setting:

In-person Experience:

Customer Service:

1 year (Preferred)

Work Location:

In person