Customer Service Representative Position Available In Somerset, New Jersey

Customer Service Representative Storr Tractor Company 3191 Us Highway 22, Branchburg, NJ 08876 Job title: Landscape, Irrigation, and Golf Irrigation Branch Support CSR Summary We are seeking an experienced, motivated individual to serve as a counter sales representative within our Irrigation and Landscape Products Group division. This individual will be responsible for providing products/services to our valued customers, resolving problems accurately and efficiently, and handling orders as they come in and leave our department. This role may require some short distance daytime deliveries to customers, and will sometimes be focused on organizing and working within the warehouse. This role will require a commitment to safety, attention to detail, and always having a positive attitude. This position is perfect for an individual who is excited to showcase the very best our company and team has to offer in our pursuit of Being the Best. Duties & Responsibilities Input orders into the ERP for Irrigation, lighting and drainage orders Pick, pack, and stage products for shipment- both large and small orders Help with loading, offloading, and securing loads on delivery vehicles Sweeping, mopping, wiping, and performing other cleaning tasks as necessary Work with the bidding and estimating group on large projects to order (and return), warehouse manage, stage, and delivery (or return) of projects Must be able to learn to read and interpret irrigation and light plans and specifications Must be able to learn to diagnose and troubleshoot basic irrigation and lighting issues Participate in weekly cycle counts, and quarterly sheet to shelf and daily cycle count processes Participate in our yearly physical inventory Help with other miscellaneous duties that may arise in a branch setting Assisting with making deliveries (as needed) Participate in the following meetings or conference calls: monthly employee meeting Qualifications, Competencies & Requirements At least 1 (one) year of landscaping, irrigation, water gardening, or turf maintenance experience is required Valid driver’s license is required Clean driving record is required Class B CDL license is preferred Turf industry experience is preferred Golf irrigation products and their application experience is preferred Experience driving commercially is preferred English speaking with bilingual Spanish is preferred Experience with customer service and customer communication Experience with Microsoft Office 365 Products Mobile phones, laptop computers, and tablets Spanish speaking is a plus Experience with customer service and customer communication Ability to load, secure, deliver, and unload products in a safe and timely manner Ability to lift 75lbs. Ability to use a pallet jack and forklift Strong time management, organizational, attention to detail, communication, and interpersonal skills Ability to work independently with some supervision in a small team environment Willing to learn about the products that Storr Tractor sells and represents Work Environment Working closely with others and at times working alone An organized workspace that must be maintained by all employees Working with oil, grease, fuels, cleaning agents, batteries, aerosol chemicals in a safe responsible manner Working with ladders, pallet jacks, forklifts, trucks, trailers, and unloading/loading pallets and pipe Working inside in a smoke free environment. Work conditions for this position are diverse and changing, include all (or a combination) of the following: Working outside in extreme heat and humidity, working outside in extreme cold and wind, working outside in inclement weather, working inside in a warehouse environment, working inside in a professional office environment Cultural Fit Our company is focused on integrity, a positive attitude, customer care, and a growth mindset All employees must have a strong work ethic, excellent interpersonal and communication skills, proper business etiquette, and a professional demeanor Additional Pay Information This position will be eligible for a profit-sharing bonus after one full year of employment The pay is dependent on experience and licensure Storr Tractor Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Women, minorities, individuals with disabilities, and veterans are encouraged to apply.

Job Type:

Full-time Pay:

$23.00 – $28.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Shift:

8 hour shift Day shift

Experience:

Irrigation:

1 year (Preferred)

Landscaping:

1 year (Preferred)

Language:

Spanish (Preferred) Ability to

Commute:

Branchburg, NJ 08876 (Required) Ability to

Relocate:

Branchburg, NJ 08876: Relocate before starting work (Required)

Work Location:

In person