Customer Order Specialist Position Available In Sussex, New Jersey

Customer Order Specialist Komline Sanderson 34 White Lake Rd Ste C, Sparta, NJ 07871 As a pioneering leader in advanced separation technologies, Komline has established a global reputation for engineering excellence. Through our combination of innovative design, cutting-edge manufacturing capabilities, and decades of industry experience, we consistently deliver the highest quality equipment from our integrated manufacturing facilities. Serving our core markets of Water & Process, Agricultural & Renewables, and Industrials, we pride ourselves on providing comprehensive separation solutions precisely tailored to our clients’ requirements. With a strong track record of strategic growth and acquisitions, Komline continues to expand its solution portfolio and technical capabilities while maintaining our commitment to innovation and customer satisfaction. This Customer Order Specialist supports Komline’s Filter Fabric Sales operations by serving as a key customer liaison throughout the fabric replacement and ordering process. The Customer Order Specialist will be working directly with customers to facilitate fabric replacements, recommend suitable substitutions or modifications when identical products aren’t available, and provide accurate pricing and delivery quotations. The Customer Order Specialist will manage the complete order lifecycle from initial customer contact through expediting orders placed, while also maintaining organized customer job files and preparing necessary commercial and international documentation. Additionally, the Customer Order Specialist will proactively outreach to customers to drive sales growth across various markets, along with general order entry and administrative support functions. Duties and Responsibilities Work with customers to aid in fabric replacement Work with customers to suggest substitutions or modifications when identical fabric may not be available Provide quotation with accurate price and delivery Prepare commercial and international documents as required Expedite customer orders once placed Maintain customer job files Perform customer outreach to increase sales penetration in various markets. Perform order entry and other administrative functions Qualifications 3+ years’ experience in a administrative or customer service position Availability to work onsite Monday-Friday from 6am-3pm EST Enterprise Resource Planning (ERP) proficiency Microsoft Office proficiency Ability to effectively communicate verbally and in writing to internal team members and customers Nice To Have Experience with using Microsoft Dynamics 365 and/or

Encompix Equal Opportunity Statement :

Komline is an EEO employer – M/F/Vets/Disabled 6/6:30am-3/3pm EST