Ticket Office Customer Service Representative Position Available In Cattaraugus, New York
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Job Description
Ticket Office Customer Service Representative St. Bonaventure University (NY) St. Bonaventure, NY JOB Assists in all facets of operations of the athletic department ticket office.
EXAMPLE OF DUTIES
Assist the Ticket Manager in the development of ticket sales strategies for all basketball games and other University events requiring admission tickets in the Reilly Center, as well as any off-site Athletics events.
Assist with office recordkeeping including but not limited to cash deposits, sales reports, event settlements, and other required reports and documentation.
Assist in managing day-to-day operations of the office including scheduling of part-time and student workers, oversight of computer systems and other office equipment.
Provide customer service in responding to walk-in, telephone and on-line ticket salesAssist in training and supervising student workers.
Organize and distribute complimentary tickets to student-athletes, coaches, and prospective student-athletes for men’s and women’s basketball games.
Supplemental Functions:
Assist with donor hospitality on game days as neededOther duties as assigned
