Customer Service Representative Position Available In Clinton, New York

Customer Service Representative Huttig Nissan of Plattsburgh 822 State Route 3, Plattsburgh, NY 12901 Job Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will possess strong communication skills and a passion for providing exceptional customer service. This role involves interacting with customers to address inquiries, resolve issues, and ensure a positive experience. The Customer Service Representative will play a vital role in maintaining customer satisfaction and loyalty. Duties Respond to customer inquiries via phone, email, or chat in a professional and timely manner. Provide accurate information regarding products and services to assist customers effectively. Analyze customer needs and provide appropriate solutions or escalate issues as necessary. Maintain detailed records of customer interactions and transactions using data entry skills. Utilize computer systems to manage customer accounts, process orders, and track service requests. Demonstrate excellent phone etiquette while handling calls in a call center environment. Collaborate with team members to improve processes and enhance the overall customer experience. Stay updated on product knowledge and company policies to provide informed assistance. Requirements Proven experience in customer service or related field is preferred. Strong communication skills, both verbal and written, with the ability to convey information clearly. Proficiency in data entry and familiarity with office software applications. Ability to analyze situations quickly and provide effective solutions. Multilingual skills are a plus, enhancing communication with diverse customers. Experience in sales is beneficial but not mandatory. Excellent organizational skills with attention to detail. Ability to work effectively in a fast-paced environment while maintaining professionalism. Join our team as a Customer Service Representative and contribute to delivering outstanding service that keeps our customers coming back!

Job Types:

Full-time, Contract Pay:

$21.06 – $25.37 per hour

Shift:

12 hour shift No nights

Work Location:

In person