Benefits Call Center Representative (Must be Local to Buffalo, NY) Position Available In Erie, New York

Job Description:

Remote Benefit Customer Service Representative (Local CandidatesOnly) positions available in your area! Please apply now! Join ourteam as a Benefit Customer Service Representative and play a keyrole in helping members navigate their healthcare and pension planswith confidence. This is a meaningful opportunity to provideexceptional service and make a difference in people’s lives everyday.

Pay Rate:

$16.50 per hour

Schedule & Flexibility:

No weekendshifts — ever! Work Monday through Friday only.

During peak season:

Full-time (40 hours/week) with potential overtime.

During off-peak:

Hours may vary between 32-40/week, based on client needs. Must beflexible to work shifts between 7:00 AM – 8:00 PM , with occasionalextended hours up to 10:00 or 11:00 PM for short periods. WestCoast roles may require availability from 5:30 AM – 8:00 PM .

Important Note:

This is a remote position ; however, you must belocal to the area. You’ll need to visit the office on Day 1 to pickup equipment , and occasionally attend in-person meetings orspecial projects .

What We’re Looking For:

High school diploma orGED required. Customer service or call center experience is a plus,but not required — we’ll train the right person! Strongcommunication and problem-solving skills. Ability to adapt yourservice approach to meet a variety of personalities andcommunication styles. Tech-savvy with basic computer proficiency.

Bilingual Candidates Encouraged to

Apply:

We’re especially lookingfor fluent Spanish or French speakers — earn $0.75/hour extra forbilingual proficiency!