CUSTOMER SERVICE REPRESENTATIVE Position Available In Erie, New York

Salary Range:

$19

• 20/hr.

Summary:

Seeking a Customer Service and Billing associate with strong phone/customer service skills to join our team. The ideal candidate must manage time wisely and efficiently as there is a high volume of work to be completed. Must be reliable with a solid work ethic, willing to learn and work with a team. Position is full time in season with the ability to participate in the NYS Shared Work program in the off season with reduced hours.

Responsibilities / Preferred Skills

• Self motivated team player with the natural ability to communicate in person and over the phone with both customers and internal departments
• General office duties include, but not limited to filing, mailings, phone support, making outbound calls and emailing customers
• Ability to answer customer questions as efficiently as possible as there is a high volume of calls
• Detail oriented with the ability to multi-task and prioritize
• Organizational skills are key, as projects require close attention to detail
• Knowledge of Epicor and Service Pro software (or similar systems) is preferred
• Must be flexible to rotate working 1/2 days on Saturdays in season.

Scheduling is provided in advance.

Experience

• 1-2 years in a customer service role is preferred.

Or interested candidates may mail Beauty Pool, Inc. 2000 Commerce Pkwy Lancaster

NY 14086.

Or contact by email: ametz@beautypools.com. Reference job order NY1515236.