Native Japanese – Customer Service Position Available In Jefferson, New York
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Job Description
Native Japanese•
Customer Service Job Employer Name:
GrowthFn
SpiderID:
14015672
Location:
Adams Center, New York
Date Posted:
6/19/2025
Wage:
RM 108,000 + KPI
Category:
Aviation
Job Code:
Number Of Openings:
8
Job Description:
Vacancy:
Native Japanese
- Customer Service ????
Location:
Kuala lumpur Sentral, Malaysia. ✅
Total Salary:
RM 9,000 + 10
% from base salary KPI
✅Sponsored & Visa will be provided for applicant willing to relocate to Malaysia.
✅
Languages:
Japanese + English
✅
Headcount:
10
✅
Joining:
7th July, 2025
✅
Work Hour:
8am
- 5pm (early shift) or 11am
- 8pm (late shift) 2 days off (Mon〜Sun) ✅
Detailed Job Description:
・Responding to customer inquiries about how to register membership and cancel.
・Troubleshooting streaming devices.
Example:
login, streaming, password settings, email settings, viewing issues, etc.
- Chat support 60% of the time, Call support 40% of the time. All responses are in Japanese.
・Writing reports and reporting to superiors. (All in English)
・Participating in regular meetings. (All in English) - Sometimes English is used during work.
- More than 90% of the work will be done in Japanese, but the procedures and manuals for joining the company are in English, and communication with non-Japanese speaking superiors will be in English.
- Training will be conducted in English by a Japanese trainer, but questions can be asked in Japanese.
(Recommended level:
TOEIC 600
)
Job Requirements:
✅ Requirements
- 3 years or more of high school graduation, 2 years or more of work experience for vocational or junior college students, new university graduates are welcome to apply
- Conversational level English skills
- Positive and capable of execution
- Good listener, can use positive words, and has strong communication skill
- Experience using Windows OS, Microsoft Excel, Word, Google Docs, etc.
Job Criteria:
Start Date:
July 2025
Position Type:
Full-Time Permanent
Years of Experience Required:
Education Required:
High School
Overnight Travel:
Vacation Time:
Job Benefits:
Health/Dental Benefits, Flex Time, Relocation Assistance, Other Benefits Company Profile:
We are a boutique Staffing Firm based out of Kuala Lumpur, Malaysia. The team has been helping organizations find their Right-Fit employees all across the world.
Contact Information:
Contact Name:
Afeez Owolabi
Company Type:
Recruiter
Company:
GrowthFn Sdn Bhd City:
subvisio
