Service Writer Position Available In Kings, New York
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Job Description
Service Writer 3.6 3.6 out of 5 stars 1575 86th Street, Brooklyn, NY 11228 ## Job Overview We are seeking a skilled Service Writer to join our team. The Service Writer plays a crucial role in the automotive service industry by acting as the liaison between customers and the service department. If you have a passion for automotive services and excel in customer interactions, we want to hear from you. ## Duties
- Communicate with customers to understand their service needs and concerns
- Provide accurate estimates for automotive repairs and services
- Schedule service appointments and follow up with customers on the status of their vehicles
- Upsell additional services or products based on customer needs
- Collaborate with technicians to ensure timely completion of repairs
- Transmit detailed repair information to technicians
- Maintain accurate records of services performed and parts used ## Skills
- Strong customer service skills with the ability to align customer needs with appropriate services
- Knowledge of automotive repair processes and terminology
- Proficiency in service writing and estimating
- Familiarity with air brake systems and suspension components is a plus
Job Type:
Full-time Pay:
$72,908.00
- $95,000.
00 per year
Benefits:
401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance
Shift:
8 hour shift Day shift
Work Days:
Monday to Friday Weekends as needed
License/Certification:
Driver’s License (Required) Ability to
Commute:
Brooklyn, NY 11228 (Required)
Work Location:
In person