Admin Customer Service Assistant Position Available In Nassau, New York

Admin Customer Service Assistant General Security Inc. 100 Fairchild Avenue, Plainview, NY 11803 Company Overview General Security Inc. is a family-owned and operated security company with a strong presence across the East Coast.. Known for our commitment to quality service and customer satisfaction, we specialize in advanced security solutions tailored to meet the needs of both residential and commercial clients. Summary We are seeking an Administrative Customer Service Assistant to join our dynamic team at General Security Inc. In this role, you will provide essential administrative support that contributes to the smooth operation of our offices. Your organizational skills and customer service expertise will play a key role in enhancing our client interactions and overall efficiency. These duties include, but aren’t limited to: Responsibilities Scheduling appointments and support for Service Dept. Technical support for customers Working on a computer using most MS Office programs Preparing spreadsheets and documents Data Entry Assisting customers with resolving billing and payment issues Answering phones and emails Placing proactive phone calls to customers with system troubles Requirements Preferably have at least 1 year of recent Administrative/Clerical experience Strong customer service skills with a focus on client satisfaction. Must have at least an intermediate knowledge of Word, Excel and Outlook Excellent communication skills, both verbal and written. Knowledge of general clerical procedures and protocol Must be able to work Monday through Friday from 8:30am to 5:00pm and be punctual Ability to work independently in a fast-paced environment. Knowledge of Alarm industry and/or Sedona Software helpful If you are ready to contribute to a growing company that values quality service, we invite you to apply today and become part of the General Security family!

Job Type:

Full-time Pay:

$18.00 – $20.00 per hour Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Vision insurance

Shift:

8 hour shift Day shift

Work Location:

In person