Assistant Service Writer Position Available In Nassau, New York

Assistant Service Writer Atlantic Auto Group (Millennium Chevrolet) Hempstead, NY 11550 Job Description We seek a motivated and customer-focused Assistant Service Writer to join our growing service department. If you’re passionate about cars and enjoy helping people, this is an excellent opportunity to start or grow your career in the automotive industry. As an Assistant Service Writer, you will support our Service Advisors by ensuring a smooth and efficient service experience for our customers. You’ll be responsible for greeting customers, assisting with intake, communicating service updates, and helping coordinate workflow between technicians and advisors.

Job Responsibilities:

Greet customers promptly and professionally in person and on the phone Assist in writing service repair orders and gathering vehicle information Communicate customer concerns clearly to technicians and Service Advisors Provide updates to customers on vehicle status and estimated completion times Ensure repair orders are accurate and complete with customer and vehicle information Help maintain a clean and organized service drive and waiting area Support the service team with scheduling, paperwork, and follow-ups Maintain a high level of customer satisfaction by providing excellent service Perform other duties assigned

Requirements:

High school diploma or equivalent required Previous experience in customer service or automotive service (preferred) Strong communication and organizational skills Ability to multitask in a fast-paced environment Proficient with computers and dealership management systems (CDK/ADP/Reynolds & Reynolds experience a plus) A team player with a positive attitude and willingness to learn Valid driver’s license with clean driving record If you’re ready to join a team that values professionalism, integrity, and customer service, apply now! Schedule 5 Day Work Week – 7:30 am – 5 pm (4 days Mon-Fri and 1 Saturday) Looking for a candidate who can work 4 Weekdays and Saturday Benefits Health Insurance Dental Insurance Vision Insurance Sick Leave 401(k) Paid Time Off (PTO) Competitive Pay Plans Employee Discount purchase program Employee Assistance programs Employee Referral Program Company Description

WHY WORK FOR THE ATLANTIC AUTO GROUP?

The Atlantic Automotive Group provides the best opportunity for any Long Islander who wants to launch a career in the auto industry. Atlantic has locations all over Long Island. Atlantic brands include Genesis, Hyundai, Honda, Toyota, Kia, Chevrolet & Cadillac. With over 1200 employees, Atlantic is clearly one of the major employers in Nassau and Suffolk Counties. As Atlantic continues to add new locations, finding new employees is a major priority. The group firmly believes in cultivating talent from within, seeking out talented employees who can become Atlantic’s future managers. Factory training is offered to qualified employees seeking certification in sales, service, or parts. Each Atlantic location is like a small city that requires dedicated workers of varying skills and experience levels. Atlantic is renowned for offering new opportunities to people with some automotive experience, ambitious workers with skills from other businesses, veterans who have served their country, both men and women, and/or to people of all backgrounds, ages, races, and nationalities.

WE WELCOME VETERANS

We believe in the abilities of our military, and we’re actively recruiting them to the Atlantic Auto Group team. Hiring a veteran can be one of the best decisions a company can make. Military veterans are quick learners and they’re team players. They are leaders with discipline, training, and a passion for service. We’re actively recruiting veterans, transitioning military, service members, and their families to bring these attributes to Atlantic and to help us build a better business.

OUR BENEFITS

We currently offer discounted vehicle purchases to all employees and medical, dental, and vision, paid time off & sick leave as well as 401k benefits to our full-time employees who’ve met their eligibility requirements. With competitive pay plans, a 401k program, and Atlantic’s commitment to customer service, it’s no surprise that the Atlantic Auto Group is the eighth largest privately-owned car dealership group in the country. We want to hire only the best, so all applicants must successfully pass a drug and background check and have a clean and valid NY State License.