Client Services Associate Position Available In Nassau, New York

Client Services Associate 3.9 3.9 out of 5 stars Plainview, NY 11803 • Hybrid work Overview We are seeking a dedicated and motivated Client Services Associate to join our dynamic team. In this role, you will assist the Client Services Specialists in providing exemplary customer service to Ambassador College Bookstores Clients. Job Duties Check e-mails for daily assignments. Order, expedite and price inventory utilizing proprietary software. Manage purchase orders by inputting all pertinent information into the proprietary software in a timely fashion. Contact publishers for pricing, status of orders, returnable status and current edition information. Maintain inventory locations and make adjustments as needed. Enter inventory adjustments and additions into the proprietary software. Instruct warehouse on order processing and create invoices. Respond to student inquiry e-mails and resolve any issues. On a daily basis check the warehouse on school returns for defectives, returns to publishers and any product not creditable. Create, if applicable, client credit vouchers or issue denial letters to the client. Communicate with both internal departments and publishers in a professional and timely manner. Assist Client Service Specialists with all clerical responsibilities. Complete special projects as assigned.

POSITION QUALIFICATIONS

Ability to perform work accurately and thoroughly. Ability to communicate effectively with others using the spoken word. Ability to communicate in writing clearly and concisely. Ability to take care of the customers’ needs while following company procedures. Ability to pay attention to the minute details of a project or task. Ability to get along well with a variety of personalities and individuals. •Ability to utilize the available time to organize and complete work within given deadlines. Ability to complete assigned tasks under stressful situations.

REQUIREMENTS

High School Graduate or General Education Degree (GED): Required Excellent Computer skills

Job Type:

Full-time Pay:

$17.00 – $20.00 per hour Expected hours: 40 per week

Benefits:

401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance

Schedule:

8 hour shift Day shift Monday to Friday Overtime Weekends as needed

Experience:

Administrative or Customer Service :

1 year (Required) Ability to

Commute:

Plainview, NY 11803 (Required) Ability to

Relocate:

Plainview, NY 11803: Relocate before starting work (Preferred)

Work Location:

Hybrid remote in Plainview, NY 11803