Customer Service Representative Position Available In Nassau, New York
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Job Description
Customer Service Representative 4.3 4.3 out of 5 stars New Hyde Park, NY 11042 A medical based company is looking to fill a 2 month contract Customer Service Rep position in Lake Success, NY, 11042.
Pay rate:
$19/hr (Paid weekly)
Hours:
8AM-4PM
- 40hr weeks
Allmed Benefits:
Dental Insurance, Health Insurance, Vision Insurance and 401(k)
Contract:
05/05/2025 to 07/03/2025 Job description w/ details: Front desk support for desk, answering phones, check-in/out patients, patient registration, insurance eligibility/verification, manage fax inbox.
Required Qualifications:
- 1 plus year of customer service experience analyzing and solving customer problems, OR 1 year of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties
- An education level of at least a high school diploma or
GED OR 10
years of equivalent working experience
- Authorization to work in the United States
- Available to work 40 hours per week anytime within the operating hours of the site
- Prior stable work experience
- Basic proficiency with Windows PC applications, which includes the ability to learn new and complex computer system applications
- Ability to navigate a computer while on the phone
- Ability to multi-task, this includes ability to understand multiple products and multiple levels of benefits within each product
- Ability to remain focused and productive each day though tasks may be repetitive
Perfered Qualifications:
Healthcare background, call center experience or experience with high volume of calls, experience with Medicare Advantage insurance plans, great customer service. 2+ years of customer service Proficient in Microsoft Office (Excel, Word, Powerpoint, ect.) Experience with eCW (EMR system) Preferably Bilingual Spanish speaking (Not required)
Job Types:
Full-time, Contract Pay:
$19.00 per hour Expected hours: 40 per week
Benefits:
401(k) Dental insurance Health insurance Vision insurance
Shift:
Morning shift
Work Location:
In person