Verifications SOM Representative Position Available In New York, New York

Remote Verifications SOM Representative Henry Schein parental leave, 401(k) United States, York Jun 17, 2025
JOB

OVERVIEW

This position is responsible to ensure that documentation is received from customers regarding DEA “Know Your Customer” process. Responsible for reviewing documentation related to Suspicious Orders to comply with Federal DEA requirements. Responsible for communicating the DEA “Know Your Customer” process to internal and external customers via phone or other electronic methods.

KEY RESPONSIBILITIES

60% Responsible to ensure that proper documentation is received from customers regarding DEA “Know Your Customer” process. Responsible for reviewing documentation related to Suspicious Orders to comply with Federal DEA requirements.
30% Responsible for communicating the DEA “Know Your Customer” process to internal and external customers via phone or other electronic methods.
10% Participate in special projects and perform other duties as required.

SPECIFIC KNOWLEDGE & SKILLS

Very good telephone etiquette and effective dispute resolution.
Proficient in applicable computer systems.
Good procedural decision making skills.

GENERAL SKILLS & COMPETENCIES

Very good time management skills and the ability to prioritize work and meet deadlines
Very good attention to detail and accuracy
Customer service oriented and ability to work with complex customer service issues
Very good Interpersonal communication skills
Very good written and verbal communication skills
Ability to maintain confidential and highly sensitive information
Ability to work in a team environment
Ability to multi-task

WORK EXPERIENCE

Typically 2 or more years of related experience.

PREFERRED EDUCATION

General education, vocational training and/or on-the-job training.

TRAVEL/ PHYSICAL DEMANDS

Office environment. No special physical demands required. The posted range for this position is $40,239 to $55,329 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc.

Other benefits available include:

Medical, Dental and Vision Coverage, 401K Plan with Company Match, PTO, Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities. Henry Schein, Inc. is an Equal Employment Opportunity Employer. Qualified Applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability. Henry Schein, Inc.is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers