Customer Service Representative (Spanish Speaking) Position Available In Richmond, New York

Customer Service Representative (Spanish Speaking) Island Auto Group

• 2.8 Staten Island, NY Job Details Full-time $40,000
• $65,000 a year 1 day ago Benefits Health insurance Dental insurance Paid time off Flexible schedule Qualifications Bilingual Spanish Customer service English Data entry Appointment scheduling 1 year Phone etiquette Communication skills Entry level

Full Job Description Responsibilities:

• Provide exceptional customer service to clients via phone, email, and chat
• Assist customers with inquiries, orders, and product information
• Handle and resolve customer complaints or issues in a professional and timely manner
• Maintain accurate customer records and update information as needed
• Perform data entry tasks to input customer information and order details
• Make outbound calls to follow up on customer inquiries or provide updates
• Upsell products or services to customers when appropriate

• Appointment Scheduling Experience:

• Previous experience in a customer service role preferred
• Strong communication skills, both verbal and written
• Excellent phone etiquette and the ability to handle difficult or irate customers with professionalism
• Proficient in data entry and able to navigate computer systems effectively
• Ability to analyze customer needs and provide appropriate solutions
• Bilingual skills (English and another language) are a plus As a Customer Service Representative, you will be the first point of contact for our customers.

Your role is crucial in ensuring customer satisfaction and maintaining positive relationships. We are looking for individuals who are dedicated, reliable, and have a passion for providing excellent service. Join our team and enjoy benefits such as competitive pay, opportunities for career growth, and a supportive work environment. If you have the skills and experience we’re looking for, we would love to hear from you. Apply now!

Job Type:

Full-time Pay:

$40,000.00

• $65,000.

00 per year

Benefits:

Dental insurance Flexible schedule Health insurance Paid time off

Shift:

Day shift

Work Location:

In person