Experience Customer Service Representative Position Available In Suffolk, New York

Experience Customer Service Representative The Merola Tile Company 20 Reed Place, Amityville, NY 11701 Overview At Merola Tile, we attract talented individuals that have a positive attitude and share our “Can Do” core values. You will find the culture at Merola Tile to be warm and welcoming as well as productive and meaningful. Merola Tile will more than likely be the most rewarding and enjoyable work environment you have ever experienced. Customer Service, as with all parts of our company, attributes to creating a positive and results-oriented culture which makes helps us stand out way above the competition. We are focused on building great relationships with our clients, most with whom you will get to know on a first-name basis. You will be trained to help our customers with getting their orders accurately and timely as well as learning to quickly resolve any issues that may arise. You will enjoy being a part of our team, getting to know your new coworkers and our customers while learning about tile & distribution. We love lifelong learners and encourage professional development for those with the desire for never-ending improvement. You will be challenged to solve issues and work with Sales, Warehouse and Purchasing teams to make doing business with Merola Tile as easy as pressing a button. We value individual feedback, high energy, kindness, openness, clear communication and responsiveness when working together. If this appeals to you, you are possibly meant to be a part of our family at Merola Tile. Responsibilities Accurate Data Entry Manage incoming calls Handling pick-ups Assisting customers Work with the Sales Team to resolve issues Work with Warehouses to ensure orders are shipped on time and online platforms are updated frequently. Build close relationships with our customers by building trust through open communication, having a sense of immediacy, and providing crystal clear communication. Constantly monitoring online platforms. Qualifications Ability to effectively communicate, verbally and in writing Ability to work comfortably in a fast-paced, high-volume call volume environment Previous work in an office setting

• a plus Previous customer support experience
• a plus Familiarity with ERP systems and business best practices
• working knowledge of P21 is a plus Solid computer, grammar, and multi-tasking skills Join us in delivering outstanding service while growing your career in a supportive environment!

Job Type:

Part-time Pay:

$20.00

• $23.00 per hour Expected hours: 20
• 35 per week

Benefits:

Flexible schedule On-the-job training Referral program

Shift:

Day shift Ability to

Commute:

Amityville, NY 11701 (Preferred) Ability to

Relocate:

Amityville, NY 11701: Relocate before starting work (Preferred)

Work Location:

In person