Customer Service Representative – $17.50/Hour – Onsite Position Available In Allegheny, Pennsylvania

Customer Service Representative

• $17.50/Hour
• Onsite ibex
• 3.

1 Pittsburgh, PA Job Details Full-time $17.50 an hour 22 hours ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off Vision insurance Referral program Qualifications Hospitality Customer service High school diploma or GED Communication skills Entry level Full Job Description Jumpstart your career with ibex Pittsburgh! Ibex Pittsburgh is where your career journey starts with energy, teamwork, and endless opportunities! Whether you’re just starting out or ready for something new, we’ve got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who actually listen. You’ll make real connections, build new skills, and grow your career in a place that celebrates you. About the Role As a Member Support Representative, you’ll be the voice of the brand—delivering fast, friendly, and personalized help through phone, live chat, and email. You’ll play a critical role in creating a world-class experience for members, helping them get the most out of their wellness journey. From troubleshooting to walking members through features, you’ll solve problems, provide expert guidance, and bring positive energy to every interaction. What You’ll Do Provide exceptional support via phone, chat, and email Build authentic relationships and help members feel heard and supported Troubleshoot technical and account-related issues with patience and care Collaborate across teams to escalate issues and provide feedback Think creatively to suggest solutions that enhance the member experience Keep accurate records of interactions and issues Maintain a positive and proactive attitude—even on tough days What You’ll Bring A heart for helping and a head for problem-solving Empathy, patience, and professional communication skills Comfortable with multitasking in a fast-paced environment Positive energy and a proactive mindset—you like making life easier for others Experience in customer service, hospitality, or retail is preferred but not required

Availability:

Shifts vary based on business needs. We’re open 7 days a week, so flexibility is key. Must Haves 18+ years old High school diploma or equivalent Must be able to work on-site at our Pittsburgh, PA office Perks & Benefits 401(k) plan Health, dental, and vision insurance Paid time off and referral bonuses Hands-on, paid training and development Free T-Mobile service Upward Child Care Assistance Program Ibex Perkspot discounts and more! If you love helping others and want to be part of a team that supports growth and good vibes—apply now and start your journey with Ibex Pittsburgh!

Job Type:

Full-time Pay:

$17.50 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Referral program Vision insurance

Shift:

10 hour shift 8 hour shift

Work Location:

In person