Remote – Customer Service Representative (LOCAL ONLY) Position Available In Allegheny, Pennsylvania

Job Description:

Now Hiring:

Remote Benefit Customer Service RepresentativePlease Read Before Applying:

Incomplete applications will not beconsidered. We strongly encourage you to read the full postingcarefully.

• All resumes sent must include accurate dates(month/year) for each position listed
• Employment verificationwill be ran
• All resumes sent must include locations (city/state)for each position listed
• even if position is remote a corporateheadquarter city and state must be listed
• If contracted throughan agency for a position both the staffing agency and company, youworked with must be listed

Location:

Remote (Must live within 1hour of specified city)

• Pittsburgh, PA / Richardson, TX /Buffalo, NY /

San Diego, CA Pay Range:

$16.50

• $18.

75/hr (Based onlocation)

Schedule:

Full-Time | Monday-Friday | Shifts between 7:00AM

• 8:00 PM (some West Coast roles may start at 5:30 AM)

StartDates:

First class begins August 18th. Weekly classes run throughOctober 2025

Status:

Contract-to-hire (4-6 months) with strongpotential for permanent placement About the Opportunity We areexcited to share a fully remote opportunity for a Benefit CustomerService Representative . In this role, you’ll deliver exceptionalservice by assisting customers with their healthcare or pensionbenefits via phone, email, and webchat. You’ll begin by supportingone client and may be cross-trained for others based onperformance. Application Process 1.

Submit Your Resume to:

kgregory@alinestaffing.com Ensure your resume is accurate andup-to-date. Include start and end dates for all jobs (MM/YYYYformat). Include location city and state for each position List thehighest level of education completed (minimum: High School Diplomaor GED). 2. Complete a

Video Interview:

You’ll receive a link to aself-recorded HireVue video interview. You will receive an emailfrom me that gives a prep/guideline for the interview questionsasked. Dress professionally and record in a quiet, well-litlocation. Your responses will be the major factor in the hiringdecision.

Training & Orientation Start Date:

August 18th / Hiringclass each Monday thereafter Orientation is onsite for equipmentpickup and brief training (1-day requirement)

Important:

Notime-off is permitted in the first 90 days. Key ResponsibilitiesProvide superior, empathetic customer service by phone, chat, andemail. Accurately explain healthcare and pension benefitinformation in simple terms. Use internal systems and documentationto resolve client inquiries. Maintain confidentiality and upholdHIPAA and data security standards. Collaborate with teammates andleadership to meet service standards. Work Hours & FlexibilityFull-time hours during peak season (40 hours/week) Possibleovertime available Off-season hours may range between 32-40hours/week No weekends! Qualifications High School Diploma or GED(required) Previous call center or customer service experience(preferred, not required) Strong communication and problem-solvingskills Bilingual? Spanish or French speakers can earn an additional$0.75/hr (must be fluent) Ready to Apply?

Send your resume to:

KyleGregory at kgregory@alinestaffing.com Join a team where yourcustomer service skills make a real impact every day!

Please ReadBefore Applying:

Incomplete applications will not be considered. Westrongly encourage you to read the full posting carefully.

• Allresumes sent must include accurate dates (month/year) for eachposition listed
• Employment verification will be ran
• All resumessent must include locations (city/state) for each position listed
• even if position is remote a corporate headquarter city and statemust be listed
• If contracted through an agency for a positionboth the staffing agency and company, you worked with must belisted