Representative Technol Ops I CUS Position Available In Allegheny, Pennsylvania

Adecco is hiring immediately for a

• Representative, Technology Ops I
• role with a local client in
• Coraopolis, PA
• ! Apply now if you meet the qualifications listed below! +

• Pay:

• $ 21.00/hr +

• Shift/Hours:

  Onsite Monday

• Friday
• + Monday
• Friday 9:00am
• 5:00pm / regular business hours

• Position Overview:

• We are seeking a detail-oriented and reliable Representative to shadow team members and serve as a backup resource. The representative will demonstrate core customer service skills as outlined in training and support the department as needed in special projects.

• Responsibilities:

• + Entry level position intended to grow people into the organization.

+ Shadows team members to serve as backup resource. Focuses on learning the technology, culture, and work processes. + Participates in all required training and development courses. + Demonstrates learned capabilities through assignments. + Identifies potential opportunities to improve work processes, tools and systems to streamline workflows. + Demonstrates core customer service skills as outlined in training. + Supports the department as needed in special projects. + High level of manager oversight. Customer Service + Furthers customer relationship appropriately.

• Requirements:

• + HS Diploma, GED, or equivalent experience required + 1 to 2 years of related experience with entry level customer service background.

+ Experience in direct-to-consumer service jobs a plus. + Ability to communicate technology issues clearly to manager and team. + Ability to respectfully listen to customer concerns, ease customer stress by assuring understanding (confirm through repeating back) what was heard) and escalation of issues. + Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers’ premises.

• Pay Details:

• $21.

00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance