Customer Service Representative Position Available In Bucks, Pennsylvania
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Job Description
Customer Service Representative Yardley Insurance Langhorne, PA Job Details Full-time $20 – $35 an hour 16 hours ago Qualifications Bilingual Sales Customer service Call center No experience needed English Analysis skills Data entry Communication skills Entry level Full Job Description Job Summary We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will possess strong communication skills and a passion for delivering exceptional customer service. This role involves assisting customers with inquiries, providing support, and ensuring a positive experience with our products and services. The Customer Service Representative will also engage in outbound calling to follow up on customer needs and feedback. Responsibilities Provide outstanding customer service by responding to inquiries via phone, email, or chat. Assist customers with product information, order status, and troubleshooting issues. Conduct outbound calls to follow up with customers regarding their experiences and gather feedback. Perform data entry tasks accurately to maintain customer records and interactions. Analyze customer needs and provide tailored solutions to enhance satisfaction. Collaborate with team members to resolve complex issues and improve service processes. Maintain a professional demeanor while handling challenging situations or complaints. Experience Previous experience in customer service or sales is preferred. Familiarity with office environments and call center operations is a plus. Proficiency in English is required; bilingual candidates are highly desirable. Strong analytical skills to assess customer needs effectively. Experience with data entry and using customer relationship management (CRM) software is beneficial. A positive attitude, excellent communication skills, and the ability to work well in a team-oriented environment. Join us in providing exceptional service that makes a difference!
Job Type:
Full-time Pay:
$20.00 – $35.00 per hour Expected hours: No less than 30 per week
Shift:
Day shift
Work Location:
In person
