Customer Service Representative Position Available In Cumberland, Pennsylvania

Description Job Title:

Customer Service Representative Location:

Mechanicsburg, PA Job Type:

Full-Time Overview:

Are you passionate about helping others and providing exceptional customer service? Do you thrive in a fast-paced, team-oriented environment? If so, we want to meet you! Robert Half is partnering it with a local company who is seeking a Customer Service Representative to join a growing company in Mechanicsburg, PA.

Key Responsibilities:

+ Be the first point of contact for customers, offering assistance and addressing inquiries promptly and professionally. + Resolve customer issues via phone, email, or chat, ensuring a positive customer experience. + Process orders, returns, and exchanges while maintaining high accuracy. + Maintain and update customer records in the company database. + Collaborate with team members to streamline processes and find solutions to more complex customer concerns. + Stay informed about company products, services, and promotions to better assist customers.

Requirements Required Skills and Qualifications:

+ 1+ years of experience in customer service, call center, or a related field. + Strong communication and interpersonal skills. + Proficiency with Microsoft Office Suite (Word, Excel, Outlook). + Ability to multitask and prioritize workload in a busy environment. + Problem-solving mindset with attention to detail. + High school diploma or equivalent required; some college coursework or degree is a plus. What’s in it for you? + Competitive hourly rate. + The opportunity to work in a supportive and collaborative environment. + Access to resources and opportunities to advance your career. + Comprehensive training to ensure your success in the role. How to

Apply:

If you’re ready to take your career to the next level and make a meaningful impact, we’d love to hear from you! Submit your application today. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .