Service Advisor/Writer Position Available In Cumberland, Pennsylvania

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Company:
Agm Auto Sales
Salary:
$56160
JobFull-timeOnsite

Job Description

Service Advisor/Writer AGM Auto Sales LLC 960 Ritner Highway, Shippensburg, PA 17257 Job Overview Are you a driven, motivated person that is energized by crushing challenges, growing daily, and achieving your dreams, with a likeminded team? Do you find purpose by making a real difference in your community? Here at AGM we are passionate about our families, growth, impacting lives for the better, and being the BEST shop in the area. We’re well on our way! We are looking for people that are willing to learn, grow, and become the best possible version of themselves. No weekends, and a flexible schedule along with a suite of competitive benefits Opportunity awaits. If you see yourself as this person, we’d love to talk to you! We are seeking a dedicated and knowledgeable Service Writer to join our automotive service team. The ideal candidate will serve as the primary point of contact for customers, ensuring their needs are met while providing exceptional service and support. This role requires a strong understanding of automotive services, excellent communication skills, and the ability to manage customer expectations effectively. Responsibilities Greet customers and assess their automotive service needs. Write detailed service orders that accurately reflect customer requests and vehicle issues. Provide estimates for services such as oil changes, tire service, alignments, and suspension repairs. Collaborate with technicians to ensure accurate diagnosis and timely completion of services. Maintain clear communication with customers regarding the status of their vehicles and any additional services required. Handle customer inquiries and resolve any issues related to service delivery. Promote additional services and products through effective automotive sales techniques. Keep accurate records of customer interactions, service orders, and follow-ups. Skills Proficient in service writing with a strong understanding of auto estimating and automotive sales. Knowledgeable in various automotive services including oil changes, tire service, alignments, and suspension work. Excellent customer service skills with the ability to build rapport with clients. Strong organizational skills to manage multiple tasks effectively in a fast-paced environment. Ability to communicate technical information clearly to customers without automotive knowledge. Experience in auto service management is a plus but not required. Join our team as a Service Writer where your expertise will contribute to delivering outstanding customer experiences in the automotive industry.

Job Type:
Full-time Pay:

$22.00 – $32.00 per hour Expected hours: 40 – 45 per week

Benefits:

401(k) 401(k) matching Employee discount Health insurance Paid time off Professional development assistance

Shift:

Day shift

Work Days:

Monday to Friday No weekends

Work Location:

In person

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