Customer Service Associate Position Available In Erie, Pennsylvania

Customer Service Associate 2.9 2.9 out of 5 stars 105 Poplar Street, Erie, PA 16507 Professional Communications Messaging Service Inc. (PCMSI), headquartered in Erie, Pa, is now hiring additional staffing

FOR ALL SHIFTS.

• Starting wage of $14.00
• Opportunity to earn $1/hr Shift Differential Pay for hours worked 3pm-7am
• PCMSI is a 24/7 answering service providing quality service to a variety of businesses.

Basic job duties include answering calls promptly in a polite manner, closely following instructions, verifying all given information, and taking accurate messages using correct spelling and grammar. Ideal candidates must possess a positive attitude, willingness to learn, clear and polite speaking voice, and also be computer literate, reliable, and customer focused. PCMSI partners with Medical Offices, Property Management Companies, Service Companies, Attorneys, Non-Profit Organizations, and many other Professional Services to offer Excellent Customer Service.

• PCMSI is not a telemarketing company. There is no telemarketing, up-selling, or commission based sales of any kind accompanied with this position. Position is comparable to a receptionist’s. We are looking for friendly, reliable, team players with:
• Strong work ethic
• High School Diploma or equivalent
• Reliable transportation
• Type 30+ WPM
• 3 Professional References Required
• Computer literacy
• Polite and clear speaking voice
• Spelling and grammar skills
• Punctual and reliable
• Weekend and Holiday availability We are open 24/7/365 1st

Shift:

5am-1pm, 6am-2pm, 7am-3pm, 8am-4pm, 9am-5pm

Mid-Shift:

10am-6pm, 11am-7pm, 12pm-8pm, 1pm-9pm 2nd

Shift:

2pm-10pm, 3pm-11pm 3rd

Shift:

11pm-7am, 12am-8am

Job Types:

Full-time, Part-time Pay:

$14.00 – $15.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Referral program Vision insurance

Shift:

4 hour shift 8 hour shift Day shift Evening shift Morning shift Night shift Overnight shift Split shift

Work Location:

In person