Manufacturing Customer Service Support Position Available In Erie, Pennsylvania

Manufacturing Customer Service Support All Seasons Placement

• 4.1 Erie, PA Job Details Full-time $80,000
• $90,000 a year 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Microsoft Word Purchasing experience (1-2 years) 7 years Microsoft Excel Microsoft Outlook Customer service Logistics experience (6-10 years) Supply chain Logistics Inventory management systems implementation Organizational skills Purchasing Entry level Full Job Description

DIRECT HIRE

Nice Benefit Package after hire Health, Dental, Vision, Paid Time off, Vacation time

• This is in a Manufacturing company
• If you have the following work experience, please apply!

Overview We are seeking a detail-oriented and proactive Logistics Specialist to join our dynamic team. The ideal candidate will play a crucial role in ensuring the efficient flow of materials and products through our supply chain . This position requires strong organizational skills, attention to detail, and the ability to work collaboratively with various departments to optimize logistics operations.

Duties:

Customer Service/Inside Sales duties: Answer the phones Assist customers with product questions Determine the best solution for each customer Quoting customers Follow-up with customers after quotes Video calls Travel for site visits Search for new vendors Work with different vendors Request samples from vendors to maintain sample stock in the office Build vendor spreadsheet for webpage products that are supplied Work with different personalities

• all types of customers
• industrial, manufacturing, and residential Continue to learn product knowledge and vendor specifications Billing/Collections duties: Processing payments and invoices for customers
• email receipts Collections of payments from customers with terms Order Processing/Shipping/Receiving duties: Communicate and track orders with production Gather data on shipping weights for all products Status updates
• send tracking when the product ships Sending out samples Process online orders Scheduling international and domestic freight Quoting expedited shipping Shipping Resolution management
• resolve issues that may arise with orders, materials, shipping, and other staff members

Purchasing:

Purchasing Coordinate with the warehouse for inventory levels on materials

• process POs when more inventory is needed Process POs for products supplied by vendors Tracking, verification, and data entry of purchase orders, packing slips/

BOLs Production Coordination/Documentation:

Coordinate with Production to discuss complex designs of customer invoices and bills Clerical duties: Order office supplies Complete all special tasks that are assigned Assist with projects Product Excel sheets for distributors Product Excel sheets for web page Work with pictures and updated photos for website and/or other projects as needed. Clean and organize Daily meeting notes Reload the stamp machine with money and ink #SG1!

Job Type:

Full-time Pay:

$80,000.00

• $90,000.

00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Shift:

8 hour shift Day shift

Work Location:

In person