RENTAL DEPT CUSTOMER SERVICE Position Available In Lancaster, Pennsylvania
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Job Description
RENTAL DEPT CUSTOMER SERVICE JB
Zimmerman Hardware & Appliances New Holland, PA 17557 EQUIPMENT
RENTAL CUSTOMER SERVICE JOB SUMMARY
JBZimmerman’s has been serving the community since 1931 and provides excellent customer service throughout our organization. The divisions include Ace Hardware, Stihl and EGO outdoor power equipment, BBQ Headquarters, Ace Rental Dept, Major Appliance Sales and Service, Delivery and Installation and more. We are open 7 days a week and have an excellent team of 50+ employees who love the challenge of serving our customers. • . We have a need for PT and
FT. MUST
be able to work some evenings and every other weekends, including Sundays 10-4pm.
General Accountability:
Assist customers when picking up rental equipment to help with loading and hooking up equipment. Generate contracts, reservations on POS system. Answer calls. Check-in equipment when returned by customers and report any equipment needs to service department. Give customers thorough explanations about the operation of equipment at send out Fill propane tanks and assist with loading Clean and service equipment as needed Assist with equipment prep for next day rentals Monitor rental equipment for any preventable breakdowns or repairs Assist mechanics with repairs as needed Follow all safety rules and regulations while performing work assignments an adhere to all policies and procedures Conduct self in the presence of customers and community so as to present a professional image of the company
Experience/Qualifications Job Qualifications:
High School Diploma Experience with computers, keyboard a must. Basic mechanical knowledge and experience Heavy lifting required The company reserves the right to add or change duties at any time.
Essential Functions:
Be able to: prioritize, manage time and multi-task Self-motivated and mature Teachable Willing to participate in online and hands-on training. Be able to communicate well Maintain professional appearance at all times Attention to detail Able to work under pressure, meeting deadlines Strong work ethics
Job Types:
Full-time, Part-time Pay:
$17.00 – $20.00 per hour
Benefits:
Flexible schedule On-the-job training
Shift:
Day shift Evening shift Rotating shift Ability to
Commute:
New Holland, PA 17557 (Preferred)
Work Location:
In person
