Customer Support Clerk Position Available In Luzerne, Pennsylvania

Customer Support Clerk 2.9 2.9 out of 5 stars Wilkes-Barre, PA 18701 • Hybrid work

HEAD INTO SUMMER WITH A NEW CAREER AT BERKHEIMER!

Berkheimer Tax Innovations, a successful Pennsylvania tax collection and administration company, is seeking adaptable and motivated individuals to join our Wilkes-Barre, PA team as Customer Support Clerks!

WHAT YOU’LL DO

Answer taxpayer inquiries in person & over the phone Research, maintain, & update tax accounts based on information provided Process tax forms/mail & post payments to proper accounts Complete all tasks in a timely manner while meeting company standards Additional duties may be assigned

SCHEDULE + LOCATION

Start date: July 21st, 2025 Full-time schedule: Mon – Fri, 8:00 am – 4:00 pm Spanish Speaking/Bi-lingual is preferred No weekends! On-site in our Wilkes-Barre, PA office Once released from training (~4-6 months), hybrid (office/remote) work environment is available for this position as business needs dictate and if performance is maintained

PAY + BENEFITS

$ 14.00/hour + monthly incentive opportunities! On the job, paid training to help you succeed Medical, Dental, Vision & Life Insurance Wellness Program including physical, emotional, and financial wellness Paid Holidays, Vacation, Sick, and Personal Time 401(k) with Profit Sharing Employee Assistance Program Voluntary Benefit Plans

FSA & HSA

Options Casual business work environment Travel Insurance High School Diploma or equivalent 0 – 6 months related experience and/or training Reliable transportation to outer offices and tax sit-ins Ability to manage difficult or emotional customer situations Strong attention to detail with high levels of accuracy Situation analysis and problem-solving skills Ability to sit for long periods of time Compensation details: 14-14 Hourly Wage PI4033e3326962-25404-37784443