CSR – Customer Service Representative Position Available In Montgomery, Pennsylvania
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Job Description
CSR – Customer Service Representative 3.4 3.4 out of 5 stars 143 South Gulph Road, King of Prussia, PA 19406 Job Summary We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer service, assisting clients with inquiries, and ensuring a positive experience. This role requires strong communication skills, problem-solving abilities, and a passion for helping others. Responsibilities Respond promptly to customer inquiries via phone, email, or chat. Provide accurate information regarding products and services. Assist customers with order processing and account management. Handle cash transactions and process payments efficiently. Conduct outbound calls to follow up on customer inquiries or feedback. Maintain detailed records of customer interactions and transactions through data entry. Analyze customer needs to recommend appropriate solutions or products. Collaborate with team members to enhance service delivery and resolve issues. Experience Previous experience in a customer service role is preferred, especially in sales or call center environments. Strong cash handling skills and experience with payment processing. Proficient in data entry with attention to detail. Excellent verbal and written communication skills in English; bilingual candidates are highly encouraged to apply. Ability to type efficiently while engaging with customers on calls or chats. Strong analytical skills to assess customer needs and provide tailored solutions. Join us in delivering outstanding service and making a difference in our customers’ experiences!
Job Type:
Part-time Pay:
$12.00 – $12.50 per hour
Benefits:
Flexible schedule Health insurance
Shift:
Evening shift
Work Location:
In person