Customer Service Representative Position Available In Montgomery, Pennsylvania

Customer Service Representative Club Pilates Upper Dublin Dresher, PA 19025 Job Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, providing exceptional support and assistance. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive experience with our services. The ideal candidate will possess strong communication skills and a passion for helping others. Responsibilities Provide outstanding customer support through various channels including phone, email, and chat. Communicate effectively with clients to understand their needs and provide appropriate solutions. Accurately type and enter data into our systems while maintaining attention to detail. Assist clients with inquiries related to products and services, ensuring all questions are answered thoroughly. Maintain a high level of professionalism and phone etiquette during all interactions. Collaborate with team members to improve service delivery and enhance customer satisfaction. Document customer interactions and feedback for continuous improvement. Skills Proven experience in customer support or client services is preferred. Strong communication skills in English; bilingual or multilingual abilities are a plus. Proficient typing skills with the ability to perform data entry accurately. Familiarity with call center operations is advantageous. Excellent phone etiquette and interpersonal skills. Ability to handle challenging situations calmly and effectively. A commitment to providing exceptional service and support to customers. Join us in delivering outstanding service that makes a difference!

Job Type:

Part-time Pay:

$10.00 – $18.00 per hour

Shift:

Day shift Evening shift

Work Location:

In person