Customer Service Associate Position Available In Northampton, Pennsylvania

Customer Service Associate 3.1 3.1 out of 5 stars Bethlehem, PA 18020

Benefits:

Bonus based on performance Competitive salary Employee discounts Opportunity for advancement Training & development We are seeking a friendly and outgoing business professional for our very fast-paced office environment. This position is designed for someone with 5 years Handyman industry experience to join our team and to begin a lasting, upwardly-mobile career with a stable and growing company. If you have worked for a construction company, handyman company, plumbing company, Home Depot, Lowes or ACE this is a perfect job for you! This is front office work that requires extensive customer interaction on the phone, and we strive for 100% customer satisfaction. This position involves extensive use of computers, paperwork, some sales, and juggling multiple office priorities. We are a local General Contractor, with a focus on “smaller” to larger projects in the size range of a few hours to a few weeks. We’re looking for Customer Service Reps with experience. Due to substantial customer communication, a clear voice with strong communication skills is a requirement. At Mr. Handyman, we do quality work in nice homes and need experienced, motivated and organized staff who can work directly with customers and techs to successfully complete current projects and open doors to future projects. Accordingly, excellent customer communication and independent work skills are also required. Normal work hours range from Monday – Saturday 8 – 5.

What we offer:

Competitive wages Bonus and incentives Paid holidays Paid Vacation Friendly team working environment

Skills/Requirements:

Be punctual Be highly organized and detail-oriented Be able to be friendly at all times on the phone Computer experience with Office, Excel, and QuickBooks Must be a self-starter Experience in the construction field is a plus Notice Mr. Handyman International LLC is the franchisor of the Mr. Handyman® franchised system. Each Mr. Handyman® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. Acknowledgement I acknowledge that each independent Mr. Handyman® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Handyman International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Handyman International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.