Customer Service Representative Position Available In Northumberland, Pennsylvania
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Company:
Strong Industries
Salary:
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Job Description
- Do you have an upbeat energy and a contagious positive attitude to set and achieve goals individually and as part of an amazing team?
- Strong Spas
- is now hiring for a Customer Service Representative at our Northumberland Call Center. The job duties include
- Handle inbound and outbound customer-related phone inquiries and ensure that issues are resolved promptly, professionally, and thoroughly
- Manage escalated client calls with courtesy and professionalism
- Respond to email correspondence quickly and competently
- Utilize outstanding typing skills to enter orders and detailed notes into our CRM systems
- Educate our customers on the company’s products and services
- Look for innovative ways to enhance the customers’ experience
- Why work for Strong?
- Strong offers the following benefits
- Medical, Dental, as well as Vision Insurance
- Short Term Disability as well as Life Insurance
- 40 hours of Paid Time Off after one year of work
- 80 hours of Paid Time Off after two years of work
- 401k, in addition up to 4% matching
- Paid Holidays
- Weekly Bonus
- Discounts on spas
- Various employee activities through the year
