Customer Service Representative Position Available In Northumberland, Pennsylvania
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Job Description
Northumberland, PA
1 DAYS AGO
21550905
Summary
Northumberland, PA
Competitive Salary
2 Months Experience
Secondary education, no high school diploma (grades 9-12), High school graduate or equivalency certificate (GED)
No Commisssion
40.00 hours per week / Day, Evening, Night Shift /Full-Time
Description Do you have an upbeat energy and a contagious positive attitude to set and achieve goals individually and as part of an amazing team? Strong Spas is now hiring for a Customer Service Representative at our Northumberland Call Center.
The job duties include:
Handle inbound and outbound customer-related phone inquiries and ensure that issues are resolved promptly, professionally, and thoroughly.
Manage escalated client calls with courtesy and professionalism.
Respond to email correspondence quickly and competently.
Utilize outstanding typing skills to enter orders and detailed notes into our CRM systems.
Educate our customers on the company’s products and services.
Look for innovative ways to enhance the customers’ experience Why work for Strong?
Strong offers the following benefits:
Medical, Dental, as well as Vision Insurance
Short Term Disability as well as Life Insurance
40 hours of Paid Time Off after one year of work
80 hours of Paid Time Off after two years of work
401k, in addition up to 4% matching
Paid Holidays
Weekly Bonus
Discounts on spas
Various employee activities through the year
